PRIVACY POLICY
Last Updated: June 15, 2026
Welcome to Hold World, Giamano Games™. This Privacy Policy explains how information is collected, used, disclosed, and protected when you access or use our browser game and related services.
By using the Game, you agree to the practices described in this Privacy Policy.
Information We Collect
Information You Provide
Depending on the features you use, we may collect information such as:
Username or display name. Account credentials. Messages, comments, forum posts, or other user-generated content. Information submitted through support requests.
Information Collected Automatically
When you use the Game, we may automatically collect:
IP address. Browser type and version. Device information. Operating system. Gameplay activity. Session information. Referring websites. Usage statistics and performance data.
User Accounts
If you create an account, we may store account information necessary to provide game functionality, authentication, saved progress, and account recovery.
You are responsible for maintaining the security of your account credentials.
Saved Progress and Cloud Storage
Game progress, achievements, inventory, settings, and related game data may be stored using cloud services, including Firebase.
We retain this information as long as necessary to provide the service or comply with legal obligations.
Cookies and Tracking Technologies
We and our partners may use cookies, local storage, analytics technologies, and similar tracking technologies.
These technologies help save preferences, remember login sessions, measure performance, detect abuse, personalize content, and deliver advertisements.
You may disable cookies through your browser settings, although some features may not function properly.
Advertising Disclosure
Ads are coming soon. Thanks for your support!
Google Analytics
We use Google Analytics to better understand how users interact with the Game.
Google Analytics may collect information such as pages visited, time spent on pages, device information, browser information, general geographic region, and user interactions.
This information helps improve gameplay, performance, and user experience.
Firebase Services
We use Firebase services provided by Google.
Firebase may process and store information including authentication data, cloud database records, crash reports, performance monitoring data, analytics information, and cloud storage content.
Firebase processes data according to Google's privacy and security practices.
In-Game Purchases
If purchases are offered, payments are processed by third-party payment providers.
We do not store complete payment card information on our servers.
Payment processors may collect information necessary to process transactions and prevent fraud.
Please review the privacy policies of any payment providers you use.
User-Generated Content
Users may create, upload, publish, or share content within the Game.
Examples include usernames, messages, comments, forum posts, and custom game content.
Content submitted by users may be visible to other users.
We reserve the right to remove content that violates our rules, applicable laws, or community standards.
You retain ownership of content you create, but by submitting content to the Game, you grant us a non-exclusive license to display, store, reproduce, and distribute such content as necessary to operate the service.
How We Use Information
We may use collected information to operate and maintain the Game, authenticate users, save game progress, provide customer support, improve gameplay and features, monitor performance and stability, prevent fraud, abuse, and cheating, comply with legal obligations, and display advertisements.
Information Sharing
WE DO NOT SELL PERSONAL INFORMATION.
We may share information with service providers, cloud hosting providers, analytics providers, advertising partners, payment processors, and government authorities when required by law.
Data Retention
We retain information only as long as reasonably necessary to provide services, maintain accounts, resolve disputes, enforce agreements, and comply with legal obligations.
Data may be deleted when it is no longer required.
Data Security
We implement reasonable administrative, technical, and organizational safeguards to protect information.
However, no online system is completely secure, and we cannot guarantee absolute security.
Children's Privacy
The Game is not directed toward children under 13 years of age.
We do not knowingly collect personal information from children under 13.
GDPR Notice for European Users
If you are located in the European Economic Area (EEA), United Kingdom, or similar jurisdictions, you may have rights including access to personal information, correction of inaccurate information, deletion of information, restriction of processing, objection to processing, and data portability.
Where required by law, we will request consent before using non-essential cookies or advertising technologies.
You may withdraw consent at any time.
California Privacy Rights (CCPA/CPRA)
California residents may have the right to know what personal information is collected, request deletion of personal information, request correction of inaccurate information, limit certain uses of sensitive information where applicable, and receive information about data disclosures.
We do not sell personal information as defined by applicable California law.
California residents may submit privacy requests using the contact information below.
International Data Transfers
Information may be processed and stored in countries other than your country of residence.
By using the Game, you understand that information may be transferred to and processed in jurisdictions with different data protection laws.
Changes to This Privacy Policy
This Privacy Policy is subject to updates and/or changes.
Changes become effective when posted on this page. Continued use of the Game after changes are posted constitutes acceptance of the revised Privacy Policy.
Contact Information
For questions regarding this Privacy Policy, please contact: giamano.support@proton.me
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